If you purchased your products from www.KreativeKeys.shop:
- You have 14 days to return your product from the date it was received.
- The product must be returned in its original condition and packaging.
- All promotional and bundled products that are part of the order should be returned.
- Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you.
- We will not be liable for any returned items that are lost or damaged. If we find that that the product has not been returned to us in a fully resaleable condition, inclusive of full packaging, we reserve the right to refuse a refund on the item.
- The product will be considered returned once the product has been delivered to KreativeKeys, the package has been open, and the contents verified.
- It is strongly advised that a trackable shipping method is used.
- We are not responsible for returns that are lost or damaged in transit.
- A refund will be provided for the amount paid for the returned product excluding any charges for the initial shipping of the product when it was purchased.
- If the procedures herein are not followed, KreativeKeys reserves the right to refuse the return of the product on such terms that it may determine at its sole discretion.
- You will have to pay for the return shipment cost.