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Refund Policy

If you purchased your products from
  1. You have 14 days to return your product from the date it was received.
  2. The product must be returned in its original condition and packaging.
  3. All promotional and bundled products that are part of the order should be returned.
  4. Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you.​
More Return Terms and Conditions:
  1. We will not be liable for any returned items that are lost or damaged. If we find that that the product has not been returned to us in a fully resaleable condition, inclusive of full packaging, we reserve the right to refuse a refund on the item.
  2. The product will be considered returned once the product has been delivered to KreativeKeys, the package has been open, and the contents verified.
  3. It is strongly advised that a trackable shipping method is used.
  4. We are not responsible for returns that are lost or damaged in transit.
  5. A refund will be provided for the amount paid for the returned product excluding any charges for the initial shipping of the product when it was purchased.
  6. If the procedures herein are not followed, KreativeKeys reserves the right to refuse the return of the product on such terms that it may determine at its sole discretion.
  7. You will have to pay for the return shipment cost.